Below is the content of the letters going out to Swift caravan owners registered with vehicles which could be affected. If you are one of these owners you will receive direct communication from Swift Group.

Our records show that you are the current owner of the above caravan.

We have identified a potential issue with the lower front bulkhead installation that may require rectification.

We are therefore launching a safety recall and would like to arrange for an Approved Engineer to visit your caravan to carry out a series of checks.  The check should take around 15-30 minutes to complete.

Once the Approved Engineer has completed the inspection, they will advise you the outcome and whether or not further action is necessary.  If further action is required, this will result in your caravan being transported to your dealership, or to our factory in East Yorkshire for rectification.

Please see attached map.  This shows when the Approved Engineers will be in your area.  These are week commencing dates.

Please check which area you are in, and choose a week commencing date that will suit you (you can choose more than one date) and please e-mail FBE@swiftleisure.co.uk with this information, the reference number at the top of this letter and the location of your caravan.  We will then come back to you within 7-10 days to make the necessary arrangements.

If you are no longer the owner of this van I would kindly ask that you fill in the notification of change of ownership and return this in the envelope provided to allow us to contact the new owner as soon as possible.

I apologise for any inconvenience that this may cause but trust that you are assured of our continued commitment in ensuring you experience trouble free holidays in your caravan.