Aftercare - the care your caravan deserves
Ensure your pride and joy remains in the highest possible condition with our Aftercare service facility. We'll provide you with a full, top quality service, ensuring your vehicle is roadworthy, safe and returned to you in the best possible condition.
Book a caravan service
Call our service team on: 01362 696434. Or use the form here and we'll give you a call back to confirm the details.
Or, if you'd rather we came to you, check out our Mobile Servicing facility here.
For repairs, head over to Bodyshop & Repair, where our experienced technicians are on hand to help transform your vehicle back to its former glory.
Book a Service
Fixed price caravan service menu
'TotalServe' 1 year service
Our manufacturer approved standard service includes standard service parts, dynamic wheel balancing, labour and VAT.
Additional checks and services
Please note
Warranty work using our mobile service
For warranty work carried out using our mobile service there will be a chargeable call out fee per visit.
Prompt collection of caravan
Once all work is completed in our workshop, your caravan MUST BE COLLECTED WITHIN FIVE DAYS or incur our daily storage fee.
An exceptional service for owners of premium caravans
In 2018, we launched our 'Le Meilleur' annual servicing package. Owners of Buccaneer, Alaria, Elegance and Continental caravans will receive our Le Meilleur level of service as standard.
You'll receive a dedicated customer contact who will keep you up to date on your service until collection day, as well as your own 'Guru Technician' who'll consult with you fully, before working on your vehicle to your satisfaction.
In addition to the full manufacturer approved annual service, we will perform an additional AL-KO ATC diagnostic check and motor mover check, should one be fitted. A complete exterior wash* and wax adds another level of care and attention before handing back to you.
'Le Meilleur' servicing
| Service single axle | £420 |
|---|---|
| Service twin axle | £420 |
| Hourly rate | £95 |
What's included
- Free hot wash every visit
- Dedicated Guru technician
- Enhanced levels of personal attention and communication
Please note
* For mobile service call out no wash will be completed but we charge no call out fee in return.
Terms & Conditions
Our S life & All Life service plans are a contract for 3 years consecutive years servicing purchased at the time of vehicle sale collection only. Purchase cannot be made after that time for any reason.
LifeCare plans are available to purchase at any point regardless of where and when the caravan was purchased.
All our service plans are non-transferrable between customers but can be transferred by the original purchaser to caravans / motorhomes purchased subsequently from Greentrees or from another dealership provided Greentrees are authorised to service that brand.
Service plans cannot be transferred to any other dealership from Greentrees, no cash refunds are given on any service plan at any time during the policy life.
The All Life plan is a basic service for caravans not under warranty and does not include certain items such as water ingress checks or CO checks, both of which are recommended by us.
It remains your obligation to book the vehicle in at the correct interval and ensure you do not miss the consecutive years as this will void the plan.
Official accreditations
We're extremely proud of the achievements and accreditations we have earnt over our lifetime. Here are just some of the partnerships we're proud of:
- Alu-Tech Approved
- The Camping & Caravan Club Official Repairer
- Axa Insurance Official Repairer
- Devitt Insurance Official Repairer
- Safeguard Insurance Official Repairer